FAQ

+ Is this a real thing, in a real location, with real people?

Yes.

+ How do I become an escapist?

You sign up (either with others or alone); then show up, put your thinking cap on, and do everything in your power to beat the clock.

+ Is it safe?

Completely. While you play, the venue is being constantly monitored by a trained Operator, and an emergency exit is always available in case of discomfort or actual emergency. You are never locked in a room.

+ Is it scary?

It's not meant to be! The lights may get dim at some points, but there's no (intentionally) spooky music or sounds, no frightening pictures, and certainly no one is going to jump out at you.

+ Am I smart enough to play this?

Yes. Don’t get us wrong, it’s hard — very few teams succeed. But it’s really a win-win: If you finish in under 60 minutes, you are rewarded with eternal glory; and if you don’t make it out, you get a solid hour’s worth of fun. (And it is fun, whether you escape or not!)

+ How much does this cost?

Adult tickets are $26, but we offer a 15% discount for students and active miltary! Full-venue bookings are also available at a discount to non-profit groups.

+ Are corporate/full venue bookings available?

Yes! Escape games are great team building events. Full-venue bookings are available on weekday mornings and afternoons, and some evenings. Get in touch to schedule your booking.

+ Are there restrictions on who can play? (Age, etc.)

Just a few. You have to be age 10+ to play. If you’re under 15, you have to play with a responsible adult; and if you’re 15-17, you can come alone but you need to bring a waiver signed by a parent or guardian. You also can’t have landed on our Prohibited Players List due to lateness, disruptive behavior, etc. Finally, if you are repeating a scenario, you must either be in a group of other “second(+) timers,” or have booked a full scenario with a group of friends who are all aware that you have already played once. (Otherwise, this would be unfair, and un-fun, for your teammates.)

+ Is there a min/max number of players per scenario?

Yes! The Study and Ex Machina accommodate 2-6 players each and the Gallery, 2-10. You’ll have 48 hours’ notice if a game has to be cancelled due to under-booking. (This almost never happens.) Note that you can choose to book all of the tickets in a given game if you want to make it private; otherwise, you will be meeting some new teammates!

+ Do the puzzles ever change?

Every few months, we retire one escape room and introduce an entirely new one — new theme, new puzzles, the works. Keeps us busy; keeps the people happy. Unfortunately, this also means that each scenario has a limited life span — 9 months to 1 year. Play them before they're gone!

+ Can people with limited mobility play?

Our venue itself is on the first level and has a ramp access. None of our rooms require you to crawl through small spaces. There may be one or two puzzles in each scenario that require specific movement or require someone to stand to solve. But for the most part, you're just going to be using your brain! Please email us at info@ncescape.com if you have any accessibility questions about a particular scenario.

+ How do I get there?

We are located right in downtown Durham! Detailed directions are here.

+ I'm not in the Triangle; can I play games like this anywhere else?

Baltimaze Escape in Baltimore, MD, Fort Worth Escape in Fort Worth, TX, and Escape Rhode Island in Providence, RI also have awesome games for you to check out.

Team

Jami.jpg

 

Jami Holsapple is the manager of NC Escape. She moved to Durham from Wisconsin two years ago with her husband and two cats. While in Wisconsin, she worked in inventory and retail management. Jami is excited to bring her experience and love of puzzles and games to NC Escape. Her favorite games include StarCraft, Pandemic Legacy, and The Long Dark. In addition she enjoys real-time strategy, trivia, and board games. In her spare time she also enjoys reading, photography, cooking, and hiking. 

 

Rachael Photo.jpg

 

 

Rachael Andrews is an operator at NC Escape. She had the pleasure of helping set up NC Escape when we opened our doors last year. She is a full-time mother, and a board certified esthetician. She has a great love of all types of games and couldn't pick her favorites. She loves everything from Candy Crush to Mortal Kombat, and everything in between. 

 
 

 

 

 

Kelly Martin is an operator at NC Escape.  She brings a love of the amusement industry from time spent working at Disney World, and moved to Durham about four years ago from South Carolina.  She enjoys cross-stitching, hanging out with her two dogs (a pit bull and a Pomeranian), and playing Guitar Hero and puzzle games of all kinds.

 

Ai Wei Sun is an operator at NC Escape. She is a student at the University of North Carolina at Greensboro working on a Bachelors of Business Administration. She loves Rubik's Cube, first person strategy video games, and photography. She also loves spending time exploring challenging escape rooms around town.